Welcome to our new Dyck Insurance Portal online experience!
To get started, clients are required to register for first time access to the new Dyck Insurance Client Portal. To complete registration, click “Create Account”. Once you have registered your account, you can click “Login” to access your policy online for all future visits.
Frequently Asked Questions
How do I sign up?
To register for the Dyck Insurance Client Portal, please select ‘Create Account’ above. To sign up, you will need the following items:
- Policy number
- You can find your policy number on your pink slip or policy documents
- If you have more than one insurance policy with Dyck Insurance, you only need to use one policy number to complete the registration process. All applicable policies will be available immediately following account registration.
- Phone number on file for your policy(s)
- Email address on file for your policy(s)
What is my policy number?
Your policy number can be found on your insurance policy documents or on your pink slip (liability card). Please use the full policy number as shown on your insurance documents or auto insurance pink slip. If you cannot find your policy number, please contact your Dyck Insurance Broker.
What is my username?
The email address you signed up with is your username, unless you selected to change it during the registration process. If you are not sure of your username, please follow the ‘Trouble Logging in?’ link on the sign in page to recover your username.
Why can’t I see my documents?
Your documents should appear in your portal within 24 hours of your policy being confirmed by your insurance broker. If your documents still haven’t appeared after 24 hours, please contact us through the “email a broker” option in the portal.
Why can’t I see my vehicle?
New or replacement vehicle requests may take 2-3 business days to process. Upon completion, information in the Dyck Insurance Client Portal can take up to 24 hours to appear. Please check back after confirmation that your vehicle is there.
Vehicles with no liability coverage will not display when generating a pink slip. If problems persist, you can always contact us or use the “email a broker” option in the portal.
